Privacy Policy

Privacy Policy

Mikoto, Inc.

We, Mikoto, Inc. recognize that protecting personal information is an important social responsibility to contribute to the development of a healthy society. We intend to protect our customers’ personal information to the best of our ability by ensuring that every executive and employee complies with the Privacy Policy. We will establish the following items as the basic policy to protect personal information and will create procedures and structure for management oversight accordingly. We will, in good faith, strive to protect personal information based on this policy.

Acquisition, Usage and Provision of Personal Information

We will acquire, use and provide personal information properly to carry out business. When collecting personal information, we will clarify the purpose of acquiring the information and will not disclose and/or offer the information to any third party without customer’s consent. In addition, we will not use personal information beyond the scope needed to achieve the specified purpose of use (this is referred to as “non-purpose use”). We will have measures in place to ensure this.

Security Measures for Personal Informat

We will ensure the safety and accuracy of personal information. We strive to prevent unauthorized access, loss, destruction, tampering, leakage, or damage to any personal information by analyzing the risks and implementing reasonable measures to protect them.

Compliance with Laws and Regulations

We will comply with laws and regulations regarding the proper handling of customer’s personal information.

Complaint, Inquiries, and Opinions

When we receive complaints, inquiries, and opinions concerning our handling of personal information, we will promptly investigate and respond in good faith within a reasonable period.

Personal Information Management System and Continuous Improvement

We will establish policies, rules, and code of conduct regarding proper handling of personal information and will develop a management system to protect personal information. We will strive to ensure that this system is operating properly and will constantly improve the system by auditing, preventing, and correcting any issues.

Use of Services provided by Mikoto, Inc.

Handling of Personal Information

We, Mikoto, Inc. recognize that proper handling of personal information and protecting personal information is our social responsibility. We will properly manage personal information provided by our customers as well as those collected by our own means based on our “Privacy Policy”.

Purpose of Use of Personal Information

Personal information provided to us is used for the sole purpose of delivering our services to the customer.

Provision and Disclosure of Personal Information to a Third Party

We do not provide or disclose any customer’s personal information entrusted by our customers or collected by us to a third party except for the following cases:
(1) Customer consents to the disclosure or has previously provided consent
(2) We cannot obtain the consent of the individual, but the disclosure of personal information is necessary to protect the life, body, or property of the individual
(3) Disclosure required by law
(4) When the duties within scope of the Purpose of Use is partially or fully outsourced

Entrusting Personal Information to Third Parties

We may provide personal information in part or in whole to third party contractors in order to provide services to the customers. If this is the case, we will select these third party subcontractors based on their ability to handle personal information appropriately. We will manage personal information properly, and take appropriate measures such as negotiating a confidentiality agreement in order to protect the customer’s personal information.

Arbitrary Provision of Personal Information

The customer may choose whether or not to disclose personal information to us. In the event where necessary information is not provided, the customer may not be able to access certain services.

Disclosure of Personal Information

If a customer wishes to receive notification on the purposes of use, disclose, amendment, add, delete, or prohibit use of personal information concerning the customer, please refer to “Inquiries Concerning Personal Information” or submit necessary documents as defined in the procedures. We will respond to this request when we can confirm the validation of the request. We will reply to the registered e-mail address for inquiries regarding the disclosure of your ID or password.
Please note that fees for document submission are not refundable.

Use of Cookies on the Website

Cookies may be used on our website. The use of a cookie is intended to make the customer experience of our site more pleasant and convenient when returning to visit our website. This does not infringe on the privacy of our customers nor is there a negative impact on the customer computers.
• “Cookie” is a mechanism that stores information on the browser and extracts the data when necessary so that appropriate processing can be performed. Depending on your browser security settings, you can prohibit the use of cookies.

Changes to this Privacy Policy

This Privacy Policy is effective as of December 17, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and it is customer’s responsibility to check this Privacy Policy periodically. Customer’s continued use of the service after we post any modifications to the Privacy Policy on this page will constitute customer’s acknowledgment of the modifications and consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify our customers either through the email address customers have provided us, or by placing a prominent notice on our website.

Inquiries Concerning Personal Information

Mikoto, Inc.
Address : 211 East 43rd Street, Suite 1103, New York, NY 10017, USA
Phone : 212-682-3763
Fax : 212-682-4392
Email :

Latest Revision: December 17, 2018